VOLLEYBOX

Refund & Cancellation
Policy

Please review our refund and cancellation policies before registering. These policies are applied consistently to all participants.

Classes, Camps & Clinics

Before Program Start

Full refund available, minus a $50 cancellation fee. Alternatively, a full credit (no fee) can be applied to a future program.

After Program Start

Refunds are not available once the program has begun. A pro-rated credit (no fee) for remaining sessions can be applied to a future program.

If an athlete misses a session, they are welcome to attend another session of the same program during that week, subject to availability.

Mini League & Minor League

Before Program Start

Full refund available, minus a $50 cancellation fee. Alternatively, a full credit (no fee) can be applied to a future program.

After Program Start

No refunds or credits will be issued. Once teams are formed, roster spots cannot be reassigned, and withdrawals directly impact the experience of remaining players.

Medical & Personal Circumstances

These policies apply regardless of the reason for withdrawal, including injury, illness, or family circumstances. We understand that unexpected situations arise, but because our programs are staffed and structured based on confirmed registrations, we are unable to make exceptions on a case-by-case basis.

Credits

All credits are valid for 12 months from the date of issue and can be applied toward any future Volleybox program.

Program Closures

Public Health or Safety Emergencies

If a program is suspended due to a public health directive or emergency (e.g., pandemic), participants will receive a pro-rated credit for remaining sessions. Credits can be applied to future Volleybox programs once activities are permitted to resume.

Cancellations Due to External Factors

If a session is canceled because of circumstances beyond our control (e.g., inclement weather, power outage, facility issues):

  • Volleybox will make every effort to reschedule the missed session.
  • If rescheduling is not possible, a pro-rated credit will be issued.

By completing registration, you acknowledge and agree to all of the above policies, which are applied consistently without exception.